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Customer Support

Shipping & Delivery


All regular orders are shipped the most economical option by Registered Mail Service. If you wish to upgrade your shipping
to EMS - Express Mail Service, please purchase Express shipping - contact us for details.


USA shipping:
Regular registered mail normally takes 10-12 business days,
Express shipping normally will take 3-5 business days.

Europe Shipping:

Regula registered mail usually takes 6-8 business days,

Express shipping normally will take 3-4 business days.

Other Countries:

Regula registered mail usually takes up to 21 business days, 

Express shipping normally will take up to 7 business days.



Taxes, Customs & Duties


Please be aware that all orders may be subject to import taxes, VAT or other customs fees. All payments necessary to release the order from customs are buyers responsibility.
Please contact your local customs for further information.

We at Mezoome can not contact or handle customs or tax payments worldwide. 


Tracking & Insurance 


 Tracking number for your package will be provided once the package is sent.

Regular registered mail  doesn't include Insurance .If you wish to insure your package please contact us.
For EMS (express mail service) - insurance is included in shipping costs.


For the below Countries tracking service is available on-line:

Austria, Brazil, Canada, Czech Republic, Denmark, Finland, Hong Kong, Iceland, Ireland, Italy, New Zealand, Norway, Portugal, Romania, Singapore, South Korea, Spain, Switzerland, Taiwan, Thailand, Ukraine, U.S.A.


Once the item is shipped we have no control over the shipping process and its is completely in the hands of the postal service. Delays, setbacks my occur. 

Money Back Guarantee


If for some reason you are not happy with your purchase, please let us know and we will do our best to make sure 
that you are sutisfied.

Should you still wish to return your item, you can do so
within 28 days from recieving the item in a new and unused condition and wherever possible in the original packaging. return shiiping costs are buyers responsibility.

Upon recieving your returned goods, we will issue a full refund.

** IMPORTANT! Shipping costs will not be refunded! **

100% Secure Ordering


Shipping details & payment are processed via Paypal.


This anables us to keep your order details and payment
00% secure. The service allows almost anyone to pay online or on mobile, without sharing their financial information with the sellers.

We only recieve your order details and shipping address. 
You payment details remain confidencial.

Privacy Policy


We only keep your order details.
We do not keep any payment details.



All the above mentioned term & Conditions are subject to Israeli law and will be arbitrated in Israeli courts.

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